Raymond Weil Parsifal

I have to say it was a pleasure dealing with Tim. I traded in a 2013 Omega Chronograph bought pre owned for a 2019 Seamaster 300M. It all went smoothly but when my watch was pressure tested it wasn't water tight as a previous owner didn't realise that the knurling on the stop/start was cosmetic and tried to un do using pliers !!!! Tim let me know straight away and I suggested reducing the trade in price by the cost of an Omega service and we agreed on that which was £620. What was genuinely refreshing that Tim not only accepted this but stated he could get it done cheaper, reducing the cost for me which was more convenient for me. When I next buy a watch I will check here first. Great customer service.