I approached the process of selling my Rolex on-line with trepidation however Tim was very helpful and made it easy, and payment was immediate once the price was agreed. The communication throughout the process was by email and phone and from this I was confident enough to send the watch to them directly through their insured mail service. I'm also pleased to add that when the watch was received and inspected there was no sudden reduction in the guide value that Tim had already provided to me. From my experience I would certainly recommend the company to others.