I was absolutely delighted with the service from Tim. As a new customer I was understandably nervous in buying a watch not from an ‘Authorised Dealer’. Tim helped me understand the process and made me feel assured in him and the company. To be safe with this type of transaction, it is most important to find a dealer who you feel confident in. Once Tim explained about his history and that of the company, I felt very comfortable. I knew then that this was where I wanted to buy my new watch from. Pick your dealer first then – find your watch. I explained to Tim my budget and what I was looking for. Within a few weeks Tim got back in touch to say he had a time piece which may interest me. At all-times the communication perfect – and we were able to complete the transaction. The watch arrived very well packaged to a high standard – including all original boxes and papers. I would highly recommend them – and wouldn’t hesitate buying from them in the future.
What a fantastic service provided by Tim & Dee. The service provided was second to none & takes me back to a time when the customer was truly appreciated. Their communication and attention was the best I’ve ever received from a company I’ve dealt with online, it was as good as if I’d been a local, long term customer. They will be my first port of call for any further watch searches/ purchases in the future. Many Thanks
Completely satisfied with very smooth transaction. The shipping and packaging was lovely and the communication great all the way through. Most importantly, the watch was as described
Nice to talk to Tim. Easy purchase and a good deal with next day delivery. Will hopefully talk soon.
The whole purchase was well managed. Communication was good throughout and would certainly recommend watches.co.uk to anybody wishing to sell and buy a watch.
The watch was 2016 and the description was "mint".... The watch arrived and looked like it had never been used or worn... They were certainly not lying about the condition... :-)
I was delighted to find a Breitling Aerospace Titanium on watches.co.uk and add it to my collection. The watch arrived super fast, well packed and exactly as pictured and described. When they say mint they really mean it. Communication with Dee were pleasant and responsive. This is my first purchase but wont be my last, great product and great service.
Fantastic service, a very positive experience. I dropped into the Chiswick store (by Appointment) to sell my Rolex and spoke to John who has a vast weatlh of knowledge about all Rolex models, they checked it over, and were happy to make me a offer there and then, there were a few minor problems which John was happy to show me and explain why these had occured I was happy with John's offer and completed the sale, with SWC making payment by immediate bank transfer into my account. I would be happy to recommend SWC to my Family and friends, with there fast communiication via Email/telephone which compliments there very Professonal Service. I would be happy to deal with SWC again. What more can I say.
Hi Tim, Opened my parcel on return. I'm absolutely over the moon! It's such a beautiful piece in every way: aesthetics, tactility, beauty. Its every wanted and more than I expected. It just remains for me to say it has been a real pleasure to conduct business with you and your team. Best regards, Julian
Fantastic service, fast delivery and the watch arrived in perfect condition. Swiss Watch Company exceeded my expectations and I would be more than happy to deal with them again.