purchased a Breitling B50 Night Mission helped by Tim, the director. The watch was exactly as described, absolutely in mint condition and completely perfect. Every part of the description of the website was correct, and I received the watch the next day after purchasing. When you are looking to spend a considerable some on a luxury watch you naturally have a lot of questions. Tim was incredibly helpful at every stage of the transaction, knows all the watches inside out and is always willing to help with expert advice which just makes the whole purchase process very re-assuring and straightforward. Moving up now into more expense pieces, I would never buy from anyone else because this very well established company (with literally hundreds of reviews similar to mine) is a completely professional outfit which you can trust 100% with the purchase of any piece. Based off the very high standard of service I continuously receive I have recommended this company to a number of individuals I work with in a trading floor environment in London. They now also use Swiss Watch company for all their requirements because simply put, they take any hassle out of the process of acquiring your new watch, you can just enjoy the experience knowing you have acquired a luxury time piece from one of the leading watch companies around. Like
Came here today to sell my watch. A great team that made the transaction flawless! Very happy with my experience and will deal with them in the future for all my watch needs.
Having bought several watches with John over the years, his commitment and attention are first class and always willing to help in any way. They have a great watch selection and they certainly know they're stuff very well. Always a pleasure to do business with, highly recommended and safe to deal with! Thank you!
Great team with a very impressive collection of watches. You can tell these guys live and breathe watches, so it felt good to hang and chat with them. Left with a beautiful Skydweller which was flawless and probably the lowest premium in the UK at the moment (for a watch you can actually examine yourself 'in the steel' ) . Nice doing business with Tim and SWC team.
Have bought 3 Rolex watches from this company over the years, and without doubt they are the very best, as a customer you feel they always have your best interests in mind, even out of warranty they go the extra mile to help you, thank you Dee Tim and John, PS LOVE the new shop! Kind Regards, G.Ransome
Lovely People to Deal With I just purchased from Swiss Watch Company AKA watches.co.uk and have to say the whole experience was first class. I spoke with many traders in my hunt for a very particular watch. Most were standoffish and difficult to deal with, unwilling to answer even basic questions. Swiss Watch Co by comparison were brilliant. Friendly and accommodating. The watch arrived very quickly and completely exceeded my expectations. Truly delighted. Very happy customer and so would recommend the team at watches.co.uk to anyone.
After an initial e mail, I came here to sell my watch. I found friendly and professional customer service from John and his staff with no pressure to sell. I noted clean offices and work shops and found the whole experience completley satisfactory. A pleasure to do business with this family company and highly recommend it.
Sold my Rolex watch here. Excellent service, friendly with no pressure. Prompt and efficient. Nice people to do business with in a market which is difficult to navigate, it was a pleasure to feel that I was being treated with respect and that both sides got a good deal. And a very simple process, not protracted. Thoroughly recommended.
Have purchased and sold to them and dealt with John on both occasions, it has always been a fantastic experience. The New shop is also very nice, fair prices, and there’s no pressure into buying. Have to add the conversation with him and his staff is always good too. Hopefully me and my wife will be back soon!
10/10 , Dee was my initial contact, and made me feel welcome and at ease, from then on my dealings were with Tim, who was professional, knowledgeable, relaxed with no hard sell, both px my watch and buying another was transparent throughout, a good deal, better condition than expected and was immaculate, his honesty and integrity is second to none, Thankyou very much, if ever I am in the market for another watch either to sell or buy I will definitely look these guys up first, once again Thankyou for a excellent, pleasant experience with Swiss Watch Company.
I don't usually leave reviews but in the case I think it's justified for the great service from SWC. I Recently bought a vintage GMT Master from SWC. Arranging an appointment was straightforward and when I arrived for my appointment I spent a very informative couple of hours with John discussing the finer points of GMT Masters. John has a real enthusiasm for watches and GMT Masters in particular and that showed through in our discussion. There was no pressure to buy, John wanted to make sure I was fully happy with the watch and patiently answered all my questions. The purchase process was transparent and they were very fair to deal with. Nothing was too much trouble. They even replaced the spring bars on my Air King. Totally recommended.
I recently bought an AP SS Royal oak diver (9 months old) from Tim and the team. They were happy to hold the watch until I viewed it 72 hours later. The subsequent viewing was relaxed and unhurried, without sensing any pressure or urgency to buy the watch. Overall, a very high level of professionalism, transparency and fair pricing. I rarely post reviews, but felt the service received was particularly noteworthy. I would certainly consider more purchases in the future.