Excellent and prompt customer service . Final sale price a little lower than estimates given but this will happen with most traders. If I buy pre owned in future then watches.co.uk will be my first choice.
What can I say, the customer service that I have experienced from Dee and John is impeccable. I purchased a watch from SWC for my wife to celebrate our 25th wedding anniversary. The bracelet was quite small and when she tried to put it on it would not fit. I was hoping that she would have been able to wear the watch for my daughters wedding the following Monday. With only a few days to complete the task I took the watch to their office / workshop on Chiswick high street and Dee and John went out of their way to make sure that the situation was resolved whilst I waited. My wife was so happy when I returned that evening with the watch that now fits perfectly. Thank you both so much.
I bought an Ebel Brasilia men's wristwatch in 18ct yellow gold on the platform Chrono24 at Watches.co.uk on 05.06.2018. The watch was delivered a few days later with a parcel service. I am very happy with this beautiful piece, it is exactly as described by the seller. I would always buy a watch from the reliable dealer again!
I bought Blancpain Aqua Lung Grande Date from watches.co.uk. The watch is completely consistent with the description. Fast shipping, good contact. I recommend this seller. M
I have dealt with Tim at watches UK four times now, he is always very professional, and the watches I have bought are always exactly as described. He understands watch collecting, and watch collectors. Watches.co.uk, are always my first choice when looking for a watch for either my wife or I, if they haven't got what I want, I'm loathed to look elsewhere! Top service, top company, great people.
This is the third watch I have bought from this company all Rolex and as ever the service is just spot on! The watch was as described MINT! and was like new, thank you Dee, Tim, John, and every one who mades this company a pleasure to deal with I will continue to recommend The Swiss Watch Company to my friends and wish you continued success in your new showroom. Thank you. Gary Ransome.
Ive bought several excellent watches from this company and Im very impressed at their knowledge and expertise as well as their customer service. I would recommend them for anyone who is either collecting or just wants a nice watch.
Dear Dee and Tim, Just to say that the Breitling Exospace B55 watch arrived at around 0930hrs this morning. This was perfect timing as we had to go out and I actually had the line open to our local sorting office to let them know that I would collect the parcel just before they closed at 2pm. I was actually getting quite excited. Anyhow, I’m absolutely amazed at the condition of the watch. Whoever bought the watch must have kept it in a safe. I appreciate that you described the condition as ‘mint’ but Everything is absolutely as it would have been when it left the shop. The strap hasn’t been altered and the instruction manual doesn’t appear to have been opened. It really is extraordinary. I’m absolutely delighted. I have to go out again now but will be ‘cramming’ my downloaded manual this evening. Thank you for charging and setting the watch. As has already been said, it does seem to be very intuitive once you get your head round the fact that everything is centred on UTC. (The instructions are even very clear on this too!) All so cleverly thought out. I can’t thank you enough. Seems almost too good to be true; keep thinking that I’m going to suddenly wake up and find that it was all a dream. All the very best for the future. I wish I’d discovered SWC earlier. Martin
The Tag watch i purchased is perfect as described in your advert i am extremely pleased with it and the efficient and professional way you dealt with my purchase . Hope to do business again with your company.
Very helpful staff, my 2 year old Rolex arrived the next day before 1 pm and was very well packed. Its the first time I have owned a quality watch and despite being a couple of years old, it looks brand new. Very very pleased. Thanks guys, Simon.
My second purchase from watches.co.uk and as before quick, easy, faultless. My main reason for returning though is the condition and standard of the watches, second to none. I will no doubt be purchasing again in the future.